🔐 Privacy Policy

Effective Date: June 3, 2025

Phantom Calls ("we," "us," or "our") is committed to protecting the privacy and data of our users ("you," "your"). This Privacy Policy outlines what data we collect, how it is used, and your rights regarding that data. By using our services, you consent to the practices described herein.

1. Data We Collect

Account Information: Your email address and credentials provided through our authentication partner (Supabase Auth).

Payment Data: Details of cryptocurrency transactions processed via NOWPayments, including wallet addresses, transaction hashes, and amounts. We do not collect full financial credentials.

Call Metadata: Phone numbers dialed, call durations, channels used (e.g., WhatsApp, SIP), and cost.

Voice Configurations: Selected languages, voices, tone, and script details.

Usage Logs: Actions taken on the platform, call history, and API usage.

Device & Technical Data: IP address, browser type, operating system, and device ID.

2. How We Use the Data

To operate and improve the Phantom Calls platform.

To authenticate users and manage accounts.

To process and verify payments.

To enable call execution and provide related functionality.

To ensure security, monitor abuse, and prevent fraud.

To comply with applicable legal obligations.

3. Data Sharing & Disclosure

We do not sell your personal data.

We may share limited data with service providers (e.g., Supabase, NOWPayments) who help us operate the service.

With law enforcement or legal authorities if required by applicable laws or legal process.

In cases of suspected fraud, abuse, or threats to the platform’s integrity.

4. International Data Transfers

Phantom Calls operates globally. By using our services, you consent to your data being transferred to and processed in countries outside your own, including those with different data protection laws.

5. Data Retention

We retain user data as long as your account is active or as needed to provide services. Certain metadata may be stored longer for compliance and audit purposes.

6. Cookies and Tracking

We use cookies and local storage for session management, analytics, and user experience optimization. By using our website, you agree to our use of cookies.

7. Your Rights

Access the data we hold about you.

Request correction or deletion of your data.

Object to or restrict certain types of processing.

File a complaint with a supervisory authority.

To exercise these rights, contact us at: support@phantomcalls.com

8. Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 13. Users must be of legal age in their jurisdiction to use this service.

9. Changes to This Policy

We may update this Privacy Policy at any time. Material changes will be communicated via email or in-app notification. Continued use of the service constitutes acceptance of the revised policy.

10. Contact Information

For questions about this policy or our data practices, contact us:

📧 support@phantomcalls.com

Phantom Calls Team